Shipping policy
At Sage & Sprout, every order is thoughtfully prepared with care β just like the pieces we create.
Processing Time
All orders are processed within 1β2 business days.
Orders are not shipped on weekends or public holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
New Zealand Shipping
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Flat rate shipping: $8 NZD
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Estimated delivery: 2β4 business days
Australia Shipping
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Flat rate shipping: $15 NZD
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Estimated delivery: 5β10 business days
Tracking
All orders include tracking. You will receive your tracking number via email once your order has been dispatched.
Delivery Timeframes
Delivery times are estimates only and may vary due to courier delays, weather conditions, or busy periods.
Sage & Sprout is not responsible for delays once parcels have been handed over to the courier.
Incorrect Address
Please ensure your shipping details are correct at checkout.
Sage & Sprout is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Parcels
If your order has not arrived within the expected timeframe, please contact us at angela@sageandsprout.co.nzΒ and we will do our best to assist.
International Duties & Taxes
For orders shipped to Australia, any applicable customs duties or taxes are the responsibility of the customer.
Thank you for supporting Sage & Sprout β a brand created with intention for you and your little ones.